FAQ’S
Q: ARE YOUR PILOTS LICENSED TO FLY DRONES?
A: Yes! Our pilots are certified under the FAA’s Part 107 regulations for remote Pilots.
Q: I’M IN A RUSH, HOW SOON CAN YOU COME TO SHOOT?
A: Every month is different but very often we can fit you in the next week or sooner.
Q: WHERE ARE YOU LOCATED?
A: We’re based out of North Woodstock, NH, and service all of New England
Q: ARE YOU INSURED?
A: Yes! We have liability insurance through Skywatch.ai to protect you & your property.
Q: HOW LONG UNTIL I HAVE THE FINISHED PHOTOS?
A: Officially our typical turnaround time is 24-48 hours. More often than not if it’s just photos you’ll get them the same day with an invoice.
Q: I HAVE A QUESTION NOT LISTED HERE!
A: No worries! Email us at sales@alpinedigitalmedianh.com and we will get right back to you with an answer!
Q: WHAT GEAR DO YOU USE?
A: We fly the Mavic Air 2/2S and the Cinelog 25 with a GoPro Bones for indoor shoots.
Q: WHAT IS THE BEST WAY TO PAY?
A: We accept checks in person/mailed or credit & debit cards along with ACH transfers through our online invoicing software.